Return to Help Index
Additional Support
How do I contact you?
Business Office & Phone Hours

Business Hours are
Mon-Thurs 9-4 and Fri 9-12 CST excluding major U.S Holidays

Contact Options

Live Chat: Available most daytime hours 7 days a week.

Instant Messaging thru our Facebook page:

For general questions:
For product or existing order inquiries:
Sales Inquiries (International, bulk order quotes, etc):

Email response times are typically within 1-2 hours during business hours. We monitor emails evenings and weekends as well, but response times will be longer. Sales and re-seller inquiries may have a response delay of up to 1 week.

Customer Service Phone: 855-535-5468 We have live staff available to answer calls. If you reach voice mail, we are helping another customer. No solicitation at this number please. Instead, use one of the email options above.

Mailing Address: Casting Keepsakes, PO Box 542, Ironton, MN 56455 (United States)